FAQ Empreinte Hôtel Orléans
Planning a stay in Orléans? Find answers to the most frequently asked questions about rooms, the spa, breakfast, parking and the services offered by Empreinte Hôtel.
Booking your stay
Empreinte Hôtel is a 4-star boutique hotel on the banks of the Loire, in the heart of Orléans' historic district. Housed in a 19th-century building, the hotel has 32 rooms and suites.
Its location makes it easy to walk to the main attractions, restaurants and shops in central Orléans.
Yes. Several services are available to non-residents: the lounge bar, breakfasts, brunches, tasting workshops, cocktail-making workshops, massages and spa. Booking conditions vary depending on the service.
Empreinte Hôtel does not have a dedicated concierge service. However, the reception team knows Orléans very well and will be happy to recommend the city's best places and attractions based on your interests.
The buffet breakfast is not automatically included in the room rate. However, it is included in certain packages, including the Romantic Weekend and Romantic Getaway offers.
Conditions may vary depending on the package booked, so please check what is included when making your reservation.
Empreinte Hôtel does not have a restaurant. However, the lounge bar offers light meals, including snacks, sharing platters, club sandwiches and oysters, with the option of a meal tray delivered to your room.
For dinner, numerous restaurants and brasseries are within a few minutes' walk, particularly in Orléans' Châtelet district. Reception can recommend places to suit your preferences.
Yes. Empreinte Hôtel offers rooms for daytime use. For availability and rates, contact the hotel at contact@empreintehotel.com or +33 2 38 75 10 52.
Yes. Empreinte Hôtel accepts French holiday vouchers, both digital (via the Connect platform) and paper versions.
Yes. Gift vouchers are available online for stays, wellness experiences and treatments. Options include stays, wellness, gastronomy, corporate gifts and vouchers for an amount of your choice.
Check-in and check-out
For arrival and departure times, please contact reception directly on +33 2 38 75 10 52 or at contact@empreintehotel.com.
Yes. Empreinte Hôtel's reception is open 24 hours a day, seven days a week.
Yes, subject to availability. This service costs €50.
The lounge bar is open daily from 3:30 p.m. to midnight.
The tea room welcomes visitors from 3:30 p.m. to 6 p.m.
Rooms and suites
The Signature, Osmose, Origine and Unik rooms and suites have direct views of the Loire and face due south.
Atmosphère rooms offer partial views of the Loire and the George V Bridge.
Parenthèse rooms overlook the patio or the rooftops of Orléans.
Several room categories are suitable for a romantic stay in Orléans.
The 30 m² Osmose Suite features a round bed, a whirlpool bathtub and south-facing views of the Loire. The Origine Suite also offers a whirlpool bathtub and river views, along with a 180 cm king-size bed.
The 50 m² Unik Master Suite combines a separate living room with direct Loire views for an exceptional stay.
For an even more intimate setting, the 70 m² Intemporelle Suite is the hotel's largest suite. Its living room, king-size bedroom, two-person hot tub and private infrared sauna make for an extraordinary experience.
If you would like Loire views without booking a suite, Signature rooms are another option.
The Osmose Junior Suite, on the third floor, has a round bed.
The Origine Junior Suite, on the first floor, has a 180 cm king-size bed.
Both suites have a bathroom with a walk-in shower, a single-person whirlpool bathtub and a separate toilet, as well as a sleeping area overlooking the Loire.
Yes. Twin-bed configurations are available in the Parenthèse, Signature and Unik categories, subject to availability.
Yes. All rooms and suites are air-conditioned. The lobby, breakfast area and bar are also air-conditioned.
The Intemporelle Suite is the only suite with a two-person hot tub and an infrared sauna integrated into its bathroom.
Yes. All rooms and suites at Empreinte Hôtel are non-smoking. A €150 fee will be charged if this rule is not respected.
Yes. Connecting rooms can accommodate up to four people.
Equipment for young children is available on request: a baby cot (€18 per night), bottle warmer, baby sleeping bag, potty, booster seat and games. Extra beds cost €50 per night.
Please specify your requirements when booking.
Yes. Empreinte Hôtel welcomes pets and offers a PetFriendly package for €25 per pet per day. Simply let the hotel know that you are bringing a pet when booking.
Spa and wellness
Hotel guests receive one complimentary 45-minute session in the wellness area, subject to availability.
The spa is reserved exclusively for you during this session and includes a sauna, steam room and whirlpool bath.
Any additional access costs €35 per person.
Yes. Spa access is by reservation only, including the complimentary 45-minute session for hotel guests.
To have a wider choice of time slots, we recommend booking before your stay.
No. The 70 m² wellness area does not have a swimming pool. It includes a sauna, steam room and whirlpool bath.
Yes. The spa and Empreinte Capsule treatment area are open to non-residents by reservation only, subject to availability, seven days a week.
For bookings and prices, contact the hotel on +33 2 38 75 10 52 or at contact@empreintehotel.com.
Yes. Swimsuits are not sold at the hotel. Bathrobes and slippers are provided free of charge for spa access.
Treatments and activities – Empreinte Capsule
Empreinte Capsule offers a wide range of wellness services: facial and body treatments, couples' massages, group or private yoga classes, wellness workshops, Tibetan singing bowl sound baths and baby-focused treatments (therapeutic baby bathing).
All services are available by appointment only, subject to availability. For the full treatment menu and bookings, contact the hotel on +33 2 38 75 10 52.
Yes. Treatments for two can be booked. As these sessions require two therapists to be available at the same time, we recommend booking well in advance, particularly for weekends.
Yes. Empreinte Hôtel regularly organises activities and events, including after-work gatherings, tasting workshops, cocktail-making workshops and other occasional events.
The programme is available on the hotel's website and social media channels.
You can register via the Expérience Unique platform or directly with hotel reception by calling +33 2 38 75 10 52 or emailing contact@empreintehotel.com.
Bar, tea room and brunch
Yes. Empreinte Hôtel has a lounge bar serving champagne, cocktails, spirits and wines in a space overlooking the Loire.
The bar is open daily from 3:30 p.m. to midnight.
Yes. The lounge bar is open to both hotel guests and non-residents.
It has a separate entrance at 3 rue d'Alibert in Orléans and is open daily from 3:30 p.m. to midnight.
Yes. Empreinte Hôtel offers brunch on one Sunday each month, according to its events calendar. For upcoming dates, check the hotel's website or social media, or call reception on +33 2 38 75 10 52.
Meetings and events
Yes. Empreinte Galerie is a flexible, naturally lit 77 m² venue that can be booked exclusively for all kinds of business or private events, including meetings, seminars, receptions, corporate cocktail parties and showrooms.
It accommodates up to 40 people seated or 90 people for a cocktail reception. Only one group is hosted at a time, ensuring an exclusive setting.
For a quote or more information, contact the team at contact@empreintehotel.com or +33 2 38 75 10 52.
Yes. Empreinte Hôtel offers a private chauffeur-driven transfer service in a Mercedes V-Class accommodating up to seven people. It is available for transfers between the station and hotel or for local journeys. Book through reception before arrival.
Getting here and parking
From Paris-Austerlitz, Orléans is approximately one hour away by train.
Orléans Centre-Ville station is about 1 km from the hotel. From there, you can walk, take tram line A to Royale-Châtelet, or take bus line L or O to Quai du Châtelet.
Yes. Empreinte Hôtel has private paid parking at €20 per day, available by reservation and subject to availability.
If the hotel's car park is full, the public Halles-Châtelet car park is about 50 metres away. Short stops to drop off luggage are also possible in front of the hotel.
Empreinte Hôtel's private car park, available by reservation, has no height restriction and is the best option for taller vehicles.
Other options include public car parks in Orléans, which accept vehicles up to 1.80 m high, and the Cheval Rouge car park, which accepts vehicles up to 1.90 m. Street parking is also possible near the hotel, subject to availability.
No. Empreinte Hôtel does not have an on-site charging station. However, the public Halles-Châtelet car park, 50 metres from the hotel, has two charging points on its first floor.
Yes. Empreinte Hôtel provides secure bicycle storage. The hotel holds the Accueil Vélo (Cyclists Welcome) label and is directly on the La Loire à Vélo and EuroVelo 6 routes, two long-distance cycle routes passing through Orléans.
Empreinte Hôtel is about 10 minutes by car from Le Comet. You can also take tram line A towards Hôpital La Source from the Rue Royale stop.
Exploring Orléans and the surrounding area
Empreinte Hôtel's location makes it easy to explore much of Orléans' historic centre on foot.
Nearby attractions include Sainte-Croix Cathedral, the House of Joan of Arc, the Museum of Fine Arts, the Loire riverbanks and the restaurants and terraces of central Orléans.
A provider located opposite the hotel also offers boat trips on the Loire in traditional boats.
Beyond the historic centre, you can explore the Parc Floral de la Source, Île Charlemagne or enjoy a cycle ride along the Loire.
Orléans is also a convenient starting point for exploring several Loire Valley châteaux.
Yes. Several châteaux can be visited on a day trip from Orléans: Chambord is about 54 km away, Blois 61 km and Cheverny 74 km.
A car is the most flexible option for these visits. The Empreinte Hôtel team can also advise on transport and excursion options.
Have a question before your stay?
To check availability, book your spa session or request further information, contact Empreinte Hôtel:
Phone: +33 2 38 75 10 52
Email: contact@empreintehotel.com